Information We Collect

When you interact with Xaphelkr Dhrenarx, we collect several types of information to provide you with our investment advisory services. This includes personal details you provide directly and information gathered automatically through your use of our platform.

How We Use Your Information

Your information helps us deliver personalized investment guidance tailored to your specific financial situation and goals. We use this data responsibly and only for legitimate business purposes related to our financial advisory services.

Legal Basis and Belgian Compliance

As a financial services provider operating in Belgium, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian data protection laws. Our legal basis for processing includes:

We maintain detailed records of our processing activities and conduct regular assessments to ensure ongoing compliance with Belgian financial regulatory standards set by the Financial Services and Markets Authority (FSMA).

Data Sharing and Third Parties

We maintain strict controls over who has access to your personal information. Sharing only occurs when necessary for service delivery or when required by law. Here's when we might share your data:

We never sell your personal information to third parties for marketing purposes. Any data sharing arrangements include comprehensive data protection clauses and regular monitoring to ensure your privacy remains protected.

Your Rights and Control

Under GDPR and Belgian data protection law, you have significant rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and responsive.

You also have the right to object to certain processing activities, request restrictions on how we use your data, and lodge complaints with the Belgian Data Protection Authority if you believe we've mishandled your information.

Data Security and Protection

Protecting your financial and personal information requires robust technical and organizational measures. We've implemented multiple layers of security that exceed industry standards for financial service providers.

Our staff receive ongoing training on data protection practices, and we maintain strict access controls ensuring that only authorized personnel can view your information on a need-to-know basis. Physical security measures protect our offices and data centers, while regular backups ensure business continuity without compromising data integrity.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and meet regulatory requirements. For active clients, this typically means maintaining records throughout our business relationship and for seven years afterward, as required by Belgian financial regulations.

When we transfer data outside the European Economic Area, we ensure adequate protection through approved transfer mechanisms including standard contractual clauses and adequacy decisions recognized by the European Commission.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and gather insights about how visitors use our platform. Most of these technologies are essential for basic functionality, while others help us improve our services.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.